The website and mobile services provided by are owned and operated by NSSC Operations Ltd. The expressions “we”, “us” and “our” refer to NSSC Operations Ltd and all elements of the company. NSSC Operations Ltd is a registered charity (with registered charity number 107 8832) and NSSC Operations Ltd is a registered company (with registered company number 414 1856), registered office: NSSC Operations Ltd, National Space Centre, Exploration Drive, Leicester LE4 5NS. The terms below set out the manner and purposes for which we may collect and process your personal data when you use our website, mobile applications and other online services. Please read the following carefully to understand our practices regarding your personal data and how we may use it. By using this our website, mobile applications or online services, you indicate your agreement to the terms of this Policy. You can access our Website home page and browse our Website at any time without disclosing any of your personal data.

Information we may collect from you

In the course of using our website, mobile applications or online services, you may choose to provide us with your personal information so that we can provide our services to you, to serve your needs or to provide us with feedback about our activities or the contents of our applications. This information may include your contact details (such as for example your name, email or postal address and/or telephone number). We may collect your personal information when you:

  • send us an electronic mail (through a mailer or a web form)
  • contact us to obtain information about us or any of the services we provide
  • make any comments or provide us with feedback on the website, mobile applications or online services
  • sign up to a mailing list, newsletter or e-Bulletin
  • supply your details to enter a promotion or a competition
  • request details about a job offer or ask for any other material from us

You should ensure that the information you provide about yourself is true, accurate and complete. It is also your responsibility to let us know about any changes to your personal details so that we can ensure our records are complete and up-to-date.

Use of Information

Any personal information you send us will be used only for the purpose(s) you provided it to us. Requests for information will be directed to the appropriate staff to respond to your request. We may record the details of your request to help us update our applications and/or better respond to similar requests in the future (but we will generally not keep your personal details once we have responded to your request). When you create an account, you will be required to create a username and password and to submit some basic personal information. Unless you have agreed otherwise, this information will be used exclusively to complete the relevant transaction(s). You may have indicated that you would like to receive information from us by email or by post. You can unsubscribe from this service at any time by contacting us at quoting “Unsubscribe from mailing list/newsletter” or by clicking the relevant link in our e-Bulletin. We do not retain your personal information for longer than necessary to achieve the purposes for which you provided this information to us.

Disclosure of Information

We may disclose your personal information to third parties (for instance our service providers), for the purpose of operating the website, mobile applications or online services, and providing our services to you. Other than as indicated above, we will not sell, exchange, share or otherwise distribute your personal information to any third party without your consent unless we are required to do so by any relevant legislation. We do not transfer your personal information outside of the European Economic Area.

External Links

We may provide links to other websites and resources. In many instances, we do not control these websites and resources, nor do we endorse them and we are not responsible for their availability, content or delivery of services. In particular, external websites are not bound by this Policy; they may have their own privacy policies or none at all. It is your responsibility to check the terms of use and privacy policies applying to these websites. Often you can tell you are leaving the Website by noting the URL of the destination site.


Cookies are small text files that a website can transfer to your computer hard drive to help tailor and keep records of your visits on that website. The information stored is statistical information about the website’s user browsing actions and patterns and does not identify the individual user. This information helps us to measure the use of the Website, to improve its operation, content and services and to deliver more personalised services when you use the Website. If you prefer not to receive cookies, you may turn them off in your browser, or may set your browser to ask you before accepting a new cookie. Some pages may not function properly if the cookies are turned off. We do not store data in cookies, other than for the above purposes. We do not use cookies to track your movement among different websites and do not exchange cookies with other entities. The cookies remain on your computer and are not stored on our systems.

Third Party Cookies

We also use third party cookies. Third party cookies may be used for the following purposes: Google Fonts – we use google webfonts in our applications. Google may collect anonymised data relating to useage. Youtube – we use Youtube videos in our applications. Google may collect anonymised data relating to useage. In addition, we use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store and use this information. Google’s privacy policy is available at Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. You can find out more about how cookies work, and how to manage them at This website cookies policy template is based on a free document supplied by The Legal Stop Limited through its website


We have put in place security measures to protect any information, including your personal information, collected or processed through our Website.

Changes to this Policy

Any changes we make to this Policy in the future will be posted on this page of the Website.

Access to your personal information

The Data Protection Act 1998 gives you the right to access the personal information we hold about you. Any access request may be subject to a fee of £10 to meet our costs in providing you details of the information we hold about you.

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